Position Title:

Thrift Store Associate

Position Hours:


Reports To:

Thrift Store Manager

Lazarus House Ministries started 39 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.

Lazarus House Ministries offers an opportunity to work among a diverse group of dedicated professionals. You can make a real difference in the lives of families and individuals struggling with food insecurity, poverty and homelessness. This good service is born out of a strong team, faith in God and each other, dignity, respect, collaboration and a heart for people of all backgrounds who have found themselves in poverty. We offer a continuum of care for our beloved Guests in five essential service areas: Shelter, Clothing, Food, Advocacy and Community Resources. We are committed to innovating to meet our community’s evolving needs.

Position Summary:

The Thrift Store Assistant will work closely with and take direction from the Thrift Store Manager to help ensure that all store operations are run effectively and efficiently and that the spirit of the Ministry is alive in the store. The Thrift Store Assistant will present the face of the Ministry to guests, donors, volunteers, and staff at all times.

Position Description:

  • Operate cash register and work sales counter.

  • Assist in store opening/closing operations.

  • Restock merchandise.

  • Sort incoming donations.

  • Interact with guests, donors, volunteers, and staff.

  • At Thrift Store Manager’s direction, train volunteers to ensure they know what is expected of them with special emphasis on guest and donor relations.

  • Assist the Thrift Store Manager in executing the voucher program, as necessary, ensuring the guest’s needs are met within the parameters of the program.

  • Aid the Thrift Store Manager in identifying supplies/materials needed for the store.

  • Collaborate with Store Manager in fostering team building and support.

  • Ensure donors complete in-kind donations forms and are informed and educated about the Ministry’s work and its needs as well as ensuring the donor is satisfied with his/her experience with Lazarus House.

  • Interact effectively with staff, guests, donors and volunteers.

  • Assist in loading/unloading donations from Ministry vehicles.

  • Ensure store property and surrounding areas are neat and free of trash.

  • Perform other position related duties as required.


  • Bilingual in English/Spanish required.

  • Demonstrate a strong commitment to the mission of Lazarus House Ministries.

  • Understand and support of how the Gospel foundation drives our decisions and actions throughout the Ministry.

  • Experience in retail and direct customer service/interaction.

  • Motivated and hardworking.

  • Ready to work in a fast paced, changing environment while maintaining a positive experience for our guests, donors, volunteers and staff

  • Must be courteous and people/team oriented with excellent interpersonal and communication skills.

  • Must be physically capable of moving and sorting clothing as well as handling and moving donations of all types.

  • Maintain a neat and professional appearance and demeanor.

  • Ability to work with diverse populations.

  • Must be able to travel from building to building within the Ministry.

Physical Demands/Working Conditions:

The information described here includes but is not necessarily limited to general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc.   Additional requirements may arise as your employment and needs of the Ministry evolve. You must be able to handle or possess the ability to meet the following:

  • Prolonged periods of standing with occasional bending, stooping and stretching

  • Lift/move up to 50 pounds

  • Hand-eye coordination and manual dexterity sufficient to operate equipment pertinent to your area

  • Close and distance vision, ability to distinguish color, peripheral vision, depth perception and ability to adjust focus

  • Ability to hear alarms, ability to hear and give verbal instructions and to converse

Please send applications and resume directly to hr@lazarushouse.org.