Manager, Human Resources
Lazarus House Ministries started 37 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.
The Human Resource Manager is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting all employees. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding / offboarding, policy implementation, recruitment / employment, and employment law compliance.
Position Description – Duties include but are not limited to:
Support the President and CEO in the design and execution of employee and strategies that equip staff to carry out the Lazarus House mission.
Oversee the performance management review process to ensure consistency, fairness, and timeliness.
Provide support and input to management regarding employee relations issues from coaching to corrective action.
Manage and conduct recruitment efforts for all personnel, and temporary employees; conduct background checks, new-employee orientations; and write and post advertisements.
Create and interpret organizational policies, procedures, and guidelines to ensure alignment with the Lazarus House mission and compliance with laws and regulations.
Partner with the Executive Director and the DEIB Team to make certain hiring, training and performance protocol meet organization DEIB objectives.
Create and report metrics documenting the success of talent development initiatives.
Maintain and update the employee handbook to ensure accuracy and timely distribution to employees.
Maintain knowledge of legal requirements and government reporting regulations impacting human resource functions and ensure that Lazarus House policies and procedures are in compliance.
Manage liability insurance claims.
Effectively partner with the Lazarus House leadership team to manage organizational change, employee engagement, team effectiveness, and coaching.
Administer benefits, including open enrollment, claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.
Handle employee relations counseling, outplacement counseling and exit interviewing.
Partner with Bookkeeper and Finance Director on payroll data and distribution.
Learn and maintain human resource information system and compile reports from the databases.
Support internal communications to ensure coordination of consistent and accurate HR Messaging.
Maintain healthy ongoing relationships with external vendors to help ensure timely follow through and strategic insights in providing value to Lazarus House employees
Demonstrate strong commitment to the mission of Lazarus House Ministries.
Understanding and support of how the Gospel foundation drives our decisions and actions throughout the Ministry.
5 years supervisory experience in Human Resources
Excellent interpersonal skills, flexibility, and ability to manage multiple priorities.
Excellent verbal and written communications skills in English, required.
Verbal and written communications skills in Spanish, a plus.
Knowledge and use of Microsoft Office Suite and HRIS software
Physical Demands/Working Conditions:
The information described here includes but is not necessarily limited to general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc. You must be able to handle or possess the ability to meet the following:
Prolonged sitting and standing, some bending, stooping, and stretching.
Eye-hand coordination and manual dexterity to operate equipment pertinent to your position.
Lifting, moving, and carrying up to 50 pounds.
Travel from building to building within the ministry and external agencies.
Cross-cultural sensitivity and ability to work with diverse populations, including people who are homeless or have a mental illness or other challenges.
Interact effectively with staff, guests, volunteers, benefactors, and the general public.
Manage multiple priorities.
Any other demands/conditions as applicable.