Position Title:
Junior Advocate
Position Hours:
Full-Time
Reports To:
Director of Advocacy
Lazarus House Ministries started 39 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.
Lazarus House Ministries offers an opportunity to work among a diverse group of dedicated professionals. You can make a real difference in the lives of families and individuals struggling with food insecurity, poverty and homelessness. This good service is born out of a strong team, faith in God and each other, dignity, respect, collaboration and a heart for people of all backgrounds who have found themselves in poverty. We offer a continuum of care for our beloved Guests in five essential service areas: Shelter, Clothing, Food, Advocacy and Community Resources. We are committed to innovating to meet our community’s evolving needs.
Position Summary:
This position acts as the assistant to the Director of Advocacy by helping with daily tasks, organizing work, tracking projects, and drafting correspondence. The Junior Advocate will help to coordinate events, schedule meetings, run errands, and collecting/reporting on program metrics. The Junior Advocate will have the opportunity to receive mentorship and training needed to backup program directors within the Ministry.
Position Description:
- In the absence of regular staff provide back-up support to program areas and function as the area leader when needed (Capernaum Place, Community Resources, and Shelter).
- Assist each program leader with creating Standard Operating Procedures(SOPs) for each role and update the SOPs on an ongoing basis.
- Manage calendars for the Director of Advocacy, Director of Operations and Executive Directors, scheduling meetings as needed.
- Will follow-up on invoices needing approval for payment by the Director of Advocacy and assist with reporting on area spending and record keeping.
- Responsible for creating, maintaining, and updating program policies under the supervision of the Director of Advocacy.
- Collect, track, and respond to requests for data and metrics related to each program area.
- Prepares correspondence, graphs, tables, and presentations for the Director of Advocacy as it relates to program data and metrics.
- Conduct research regarding resources both tangible and intangible geared towards enhancing programs and organizational growth.
- Coordinate and schedule mandatory staff trainings with internal facilitators.
- Facilitate trainings, presentations, and reports as needed.
- Act as a liaison to external agencies for the Director of Advocacy and escalate requests/inquiries as needed.
- Provide support during tours, networking meetings, and events.
- Fax, scan, mailing documents, and following up with external agencies.
- Remind managers of deadlines, receipt submissions, project priorities, and help to organize efforts.
- Check voicemail messages and follow-up on calls.
- Other responsibilities as required.
Minimum Qualifications:
- AA/AS in business, finance, economics or a related field.
- 3+ years of experience working in an administrative support position.
- Strong written and verbal communication skills.
- Must possess a high-level of attention to detail.
- Ability to effectively manage time, multiple priorities, and remain organized.
- Proficient in Microsoft Office (Outlook, Word, Excel, Powerpoint).
- Knowledge and ability to create professional presentations, charts, graphs, and use formulas.
Preferred Qualifications:
- Bilingual in English/Spanish required.
- BA/BS in business, finance, economics or a related field.
- Prior experience in the health and/or human services industry.
Physical Demands/Working Conditions:
The information described here includes but is not necessarily limited to the general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc. You must be able to handle or possess the ability to meet the following:
- Prolonged sitting and standing, some bending, stooping, and stretching.
- Eye-hand coordination and manual dexterity to operate equipment pertinent to your position.
- Lifting, moving, and carrying up to 50 pounds.
- Travel from building to building within the ministry and external agencies.
- Cross-cultural sensitivity and ability to work with diverse populations, including people who are homeless or have a mental illness or other challenges.
- Interact effectively with staff, guests, volunteers, benefactors, and the general public.
- Manage multiple priorities
- Able to manage the stress of the job
- This position requires the individual to offer physical stability and support to the guests of the residence, such as but not limited to lifting and assistance if a guest was to fall, stabilizing guests during walking, assistance in execution of stairs, and helping guests up and down from chairs.