Position Title:

Development Database Manager

Reports To:

Manager of Stewardship and Advancement Services

Lazarus House Ministries started 37 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.

Position Summary:

This position is responsible for ensuring the accurate and timely entry and maintenance of key databases used to track donors (currently Raiser’s Edge), donations and other development related information; to work closely within the Development team to provide timely reports and data inputs thus supporting the Ministry’s ability to continue its Mission.

Position Description – Duties include but are not limited to:

  • Maintain integrity of data in Raiser’s Edge donor database by creating and using parameters for consistent data entry data review and reporting.
  • Train, when applicable, the Development Associate (currently part time) in basic and advanced data entry guidelines, donor acknowledgement letters, query and report generation and other responsibilities as required and needed.
  • In collaboration with the Development Associate, insure timely input of all cash/check/stock gifts, pledges/pledge payments, recurring gifts, BluePay, matching gifts and in-kind donations; import donations from peer-to-peer fundraising vendors (ex. CrowdRise.com, GivenGain, Raisin, Events.com, EventBright.com etc.) as required for the Ministries’ Signature Events as determined by the Director of Development and department protocol.
  • Provide timely and as directed accurate creation and generation of queries, reports and analysis as requested from Development Team.
  • Perform duties and responsibilities as the Ministries’ “matching gift officer” with all matching gift organizations.
  • Prepare calendar year-end donor statements.
  • In collaboration with the Development Associate, process acknowledgement letters and donor correspondence as required; including Honor/Memorial notifications and maintaining the Ministries’ Memorial Books; strong familiarity with mail merge functions is required.
  • Work closely with Bookkeeper/Finance Director to maintain accurate records and complete monthly reconciliations within five business days of the close of the month; identify and report grants and temporarily/permanent restricted gifts; collaborate on compiling information for the Ministries’ Fiscal Year Annual Audit.
  • Coordinate and maintain donor record integrity – import/update addresses, contacts and other biographical data as necessary; utilize database vendor programs where appropriate.
  • Be the in-house data base expert and provide assistance to other users as needed.
  • In collaboration with the Director of Development, maintain software, implement upgrades and recommend changes if deemed necessary.
  • In collaboration with the Director of Development, troubleshoot database problems with vendor(s) and internally as needed; be the technical liaison to all database vendor(s).
  • Maintain confidentiality regarding employee, donor and other personal and critical information related to the Ministry, its employees and benefactors.
  • Fulfill other position related duties as required.

Qualifications:

  • Demonstrate strong commitment to the mission of Lazarus House Ministries
  • Understanding and support of how the Gospel foundation drives our decisions and actions throughout the Ministry
  • Previous database and/or fundraising experience in a nonprofit development environment strongly preferred
  • Self-starter with the ability to work independently as well as in a team environment; highly responsive and timely in order to meet the information needs of a fast-moving, dynamic organization
  • Detail-oriented with the capacity to support and manage multiple tasks
  • Ability/confidence to meet time-sensitive deadlines
  • Excellent organizational and interpersonal skills
  • Detail-oriented, with commitment to timeliness, efficiency, accuracy, consistency, discretion, and maintaining confidentiality
  • Extensive proficiency/certification in one or more fundraising database software systems required; knowledge of Raiser’s Edge software strongly preferred with ability and willingness to learn additional software packages
  • Proficient in Microsoft Office, Excel and Office Suite
  • BA or equivalent work experience

Physical Demands/Working Conditions:

The information described here includes but is not necessarily limited to general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc. You must be able to handle or possess the ability to meet the following:

  • Prolonged sitting and standing, some bending, stooping, and stretching. 
  • Eye-hand coordination and manual dexterity to operate equipment pertinent to your position. 
  • Lifting, moving, and carrying up to 25 pounds. 
  • Travel from building to building within the ministry and external agencies. 
  • Cross-cultural sensitivity and ability to work with or be exposed to diverse populations, including
    people who are homeless or have a mental illness or other challenges. 
  • Interact effectively with staff, guests, volunteers, benefactors, and the general public. 
  • Manage multiple priorities in a changing work environment. Manage competing demands and
    unexpected events. Able to prioritize tasks and be willing to change approach to best fit the
    situation. 
  • Able to manage the stress of the job

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