Position Title:

Communications Manager

Position Hours:

Full-Time

Reports To:

Director of Development

Lazarus House Ministries started 39 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.

Lazarus House Ministries offers an opportunity to work among a diverse group of dedicated professionals. You can make a real difference in the lives of families and individuals struggling with food insecurity, poverty and homelessness. This good service is born out of a strong team, faith in God and each other, dignity, respect, collaboration and a heart for people of all backgrounds who have found themselves in poverty. We offer a continuum of care for our beloved Guests in five essential service areas: Shelter, Clothing, Food, Advocacy and Community Resources. We are committed to innovating to meet our community’s evolving needs.

Position Summary:

The Communications Manager will be responsible for managing communications within Development to support the Ministry’s growth by providing support to internal stakeholders and being a point of contact for external vendors and media outlets.

Position Description:

  • Ensure that any content or printed material seen by the general public has messaging and branding that are consistent with the Lazarus House Mission across all channels of communications.
  • Work with all areas of the Ministry to collect and communicate statistics to donors and the community.
  • Create, distribute, and update the Communications Policies and Procedures Guidelines and ensure that content/material seen by the general public is in alignment throughout the Ministry.
  • Review and improve website traffic by reporting on metrics/analytics and providing support in making updates, implementing new functionality, creating new web pages, and ensuring consistent messaging and branding.
  • Function as the point of contact for all media inquiries and media events for the Ministry.
  • Identify new potential media relationships and cultivate partnerships with local media outlets (e.g., newspapers, magazines, news stations, etc.).
  • Create an annual press release schedule, write press releases, and submit press releases to media outlets.
  • Ensure that social media accounts are consistent with messaging and branding by providing recommendations as needed related to social media post content and design.
  • Review social media metrics and provide insight and recommendations on how to improve statistics and sustain audiences.
  • Create and distribute marketing materials such as brochures, newsletters, videos, etc.
  • Create email communications for the Ministry through Constant Contact and provide recommendations on how to maintain high read rates and engagement.
  • Write and edit the content as requested for any literature, press release or publications that applies to the ministry (e.g., newsletters, annual report, annual appeals, general brochure, development appeals, etc.)
  • Assist with the creation and design of signage throughout the Ministry and audit signage to ensure alignment with branding and messaging.
  • Ensure that our contacts are updated and accurate for the distribution of communication materials.
  • Identify resources that will help ensure growth and targeted marketing (e.g., purchased email lists).
  • Provide support in designing and purchasing promotional products as needed.
  • Design and facilitate truck wrapping as needed.
  • Provide pricing, targeted demographics, and recommendations on how/when to use advertising methods (e.g., youtube, billboards, printed ads, social media advertising etc.).
  • Be the point of contact for translation services and provide guidance on what to translate and when.
  • Oversee and manage the communications team members.
  • Plan and coordinate special anniversary events.
  • Other duties as required.

Minimum Qualifications:

  • High School Diploma or equivalent required.
  • 3+ years of experience working in a communications/marketing role.
  • Proficient using Adobe Suite (Layout, Video Editing, Photo Manipulation).
  • Prior experience managing websites.
  • Prior experience using Constant Contact.
  • Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Prior experience working as part of a communications team.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate them as necessary.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Be able to travel from building to building within the ministry and external agencies.
  • Experience working with diverse demographics of individuals.
  • Interact effectively with staff, guests, volunteers, benefactors, and the general public.

Preferred Qualifications:

  • Bilingual in English/Spanish preferred.
  • Familiarity with WordPress preferred.
  • Drone flyer’s license/certification preferred.
  • BA/BS in Communications, Marketing, or a related field is preferred.
Please send applications and resume directly to hr@lazarushouse.org.