Program Director – Transitional Housing
Director of Advocacy
Lazarus House Ministries started 37 years ago with a challenge from Mother Teresa (yes, THAT Mother Teresa) to a Marist Brother to make a difference in Lawrence. In the decades since, Lazarus House has earned a reputation as a trusted faith-based nonprofit in the Merrimack Valley. Food, shelter, work preparation, advocacy and clothing are our core strengths and we are committed to innovating to serve our community’s evolving needs best.
The Program Director is responsible for ensuring the Transitional Housing Program at Capernaum Place is functioning at its highest capacity and efficacy. This includes managing the day-to-day functioning of Capernaum Place, developing, documenting and delivering training for residents and Ministry guests to build life skills and personal efficacy, supervising the case manager, housing specialist and Capernaum Place volunteers. Represents Lazarus House as needed in public events.
This position reports to the Director of Advocacy. As such, the person in this position will be fully accountable to the Director of Advocacy for all aspects of their job, including but not limited to: job performance; metrics; results achieved with guests; adherence to requirements of job description; adherence to policies and procedures; updating of policies and procedures; attendance, punctuality and whereabouts; selecting and scheduling coverage during absences; reporting in a format and frequency as deemed necessary by the Director of Advocacy; budget creation and adherence; staffing and staff scheduling; performance reviews of staff; actions taken with guests; consulting with Director of Advocacy for serious issues with guests; etc.
Position Description – Duties include but are not limited to:
- Interacts with staff, volunteers, guests and the community at large in a respectful manner; behaves in congruence with the NASW Code of Ethics.
- With the property management company and Director of Advocacy, develop, administer and monitor intake criteria, program compliance criteria, grounds for program termination and success criteria.
- With the case manager, conduct interviews with prospective Capernaum Place candidates to assess fitness for admission to program.
- Assist with the development of an individual service plan for each guest; monitor and verify compliance to the service plan.
- Provide supervision to the case manager to ensure proper service delivery to all guests.
- Maintain a caseload of up to 9 families providing advocacy and case management services including 24 hour on-call availability.
- Keep associated progress notes up to date.
- Source and or create documents and lead workshops on various topics related to instilling life skills (parenting, money management, wellness, housing, etc.) on a weekly basis to residents.
- Identify, develop tracking methods and report monthly statistics related to educational/vocational and housing outcome measures.
- Facilitate monthly house meetings for residents providing a space that is motivational, community building and informative.
- Meet monthly with the Capernaum Place Team to discuss matters related to guest compliance, program, and/or building issues.
- Work with other branches of the ministry to coordinate the consistency of training and support services to guests.
- Attend and provide weekly updates at Core Meetings.
- Member of the LHM Safety Committee, attending meetings, providing timely information re safety issues and proactive solutions where possible.
- Manage Capernaum Place budget
- Fulfill other position related duties as required.
- Demonstrate strong commitment to mission of Lazarus House Ministries
- Understanding and support of how the Gospel foundation drives our decisions and actions throughout the Ministry.
- M.S.W. in social work or a Master’s degree in a related human services field.
- LICSW or LMHC required with a minimum of 5 years of experience.
- Maintains professional licensure by completing 30 Continuing Education credits per year including the requirement for Domestic Violence Education.
- Demonstrated supervisory skills and proficiency in working with diverse populations.
- Expert knowledge related to domestic violence, mental illness, substance use disorders, and homelessness issues.
- Expertise in the housing system, DTA system and knowledge of area services available to the residents.
- Ability to motivate and set boundaries to ensure program compliance
- Effective written and verbal communication, including public speaking skills
- Bilingual, English/Spanish. Competency in Hispanic culture is essential.
Physical Demands/Working Conditions:
The information described here includes but is not necessarily limited to general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc. You must be able to handle or possess the ability to meet the following:
- Prolonged sitting and/or standing, some bending, stooping and stretching.
- Eye-hand coordination and manual dexterity sufficient to operate equipment pertinent to your area- office, kitchen, warehouse, cleaning, etc.
- Lifting, moving and carrying up to 50 pounds on occasion.
- Travel from building to building within the Ministry and/or to external agencies.
- Cross-cultural sensitivity and ability to work with or be exposed to diverse populations, including people who are homeless or have mental illness or other challenges
- Interact effectively with staff, guests, volunteers, benefactors and the general public.
- Manage multiple priorities.