Development Associate (PT/28 hrs/M-Th 8-2, Fri 8-12)
The Development Associate is a take-charge, organized professional supporting a dynamic, fast-paced Development Office. The Development Associate is an individual with strong computer skills, data entry experience, customer service approach, telephone manner and stellar interpersonal skills. The Development Associate’s primary responsibility is to provide professional support and perform administrative duties for Development Department. This individual will be a vital part of the Development Team, directly supporting two major areas, Volunteers and Development Database/Data Management.
The Development Associate will work closely with the Development Team and report directly to the Development Director, as well as to key members of the Development Team on a project basis. Duties include but are not limited to:
Volunteers: (12 hrs/wk)
Under the guidance of the Coordinator of Volunteers, the Development Associate will assist in efforts to contact, recruit, schedule and track volunteers and their services throughout the Ministry. Duties include but are not limited to:
- Ongoing scheduling of volunteers that provide meal service in Soup Kitchen and Shelter.
- Management of email and online sign-ups for meal service
- Logging of volunteer hours and management of sign in sheets
- Reply by telephone and email to general correspondence
- Reply by telephone and email to incoming volunteer inquiries.
- Register participants for Volunteer Orientation and handle follow up correspondence.
- Verify online service hour requests/Fulfilling requests for service verification.
- Schedule tours as required by groups.
Database: (varies, roughly 12 hrs/wk)
Working in close cooperation with the Database Manager, the Development Associate will:
- Perform data entry/recording of donor gifts into the Donor Database Management System (Raiser’s Edge)
- Process acknowledgement letters, donor correspondence and year-end statements
- Maintain donor records by entering donor action steps and notes as instructed by the members of the Development Team
Other Duties: (varies, roughly 4 hrs/wk)
- Provide administrative support to the Grants Manager
- Assist with Special Events in days leading up to the event
- Occasionally make phone calls to thank donors for their financial support
- Assist with special projects including mailings and events related preparation
- Fulfill other position-related duties as required
- Demonstrate strong commitment to the mission of Lazarus House Ministries and understanding of how the Gospel foundation drives our decisions and actions throughout the Ministry.
- Associate or Bachelor’s Degree and 1-3 years’ experience.
- Excellent organizational, planning, interpersonal skills (written and verbal).
- Strong attention to detail and ability to follow and maintain data entry guidelines and protocols.
- Proficiency with Microsoft Office Suite and Excel including mail merges and templates.
- Familiarity with fundraising databases such as the Raisers Edge (preferred) and a willingness to learn additional software packages.
- Ability to handle multiple tasks with accuracy and to meet multiple deadlines.
- Ability to work independently as well as work under supervision and in a team-based and goal oriented environment. Availability for occasional evening and weekend work.
- Some grant writing or research work preferred
- Previous fundraising or non-profit experience a plus.
- Bi-lingual, Spanish speaking a plus.
Physical Demands/Working Conditions:
The information described here includes but is not necessarily limited to general physical requirements, demands and/or working conditions that an employee is likely to encounter at Lazarus House, Inc. Additional requirements may arise as your employment and needs of the Ministry evolve. You must be able to handle or possess the ability to meet the following:
- Prolonged sitting and/or standing, some bending, stooping and stretching.
- Eye-hand coordination and manual dexterity sufficient to operate equipment pertinent to your area- office, kitchen, warehouse, cleaning, etc.
- Lifting, moving and carrying up to 50 pounds occasionally (This may be 75 pounds or more when employee’s responsibilities include moving furniture and other such items).
- Travel from building to building within the Ministry and/or to external agencies or events.
- Cross-cultural sensitivity and ability to work with or be exposed to diverse populations, including people who are homeless or have mental illness or other challenges
- Interact effectively with staff, guests, volunteers, benefactors and the general public.
- Able to manage the stress of the job.
- Able to multitask in a changing work environment. Manage competing demands and unexpected events. Willing to change approach to best fit the situation.